STORE INFORMATION

TERMS & RETURNS.

Draft template — confirm the terms with your actual business before launch.

Orders and availability

Orders are requests until the store confirms product availability, final price, delivery fee, and estimated delivery time. Product photographs are illustrative; replace them with accurate photographs and specifications of the products actually sold.

Cash on Delivery

Cash on Delivery is offered only where supported by the selected courier. The customer should confirm the recipient name, phone number, full address, city, size, color, and total payable amount before dispatch.

Delivery in Pakistan

Delivery fees and delivery estimates depend on destination, courier coverage, parcel size, and current service conditions. Confirm the fee and expected delivery window with the customer before dispatch; do not promise a guaranteed time unless your courier confirms it.

Returns and exchanges

Customers may request a return or exchange within 14 days of delivery under this draft policy. Before launch, define eligibility, item condition, exclusions, who pays return shipping, refund method, and processing times. Ensure the final policy complies with applicable Pakistani consumer-protection laws.

Contact

Add your actual support contact details before publishing.